Terms, Privacy and Refunds
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Terms of sale
- Seller: [Zentra Technologies, SSM no. ...], contact admin@zentratech.com.my.
- Products are software licence keys delivered electronically on screen and by email right after successful payment.
- Each SwitchRoom licence is for one (1) computer. The key is made for that computer's PC ID. To move a licence to a new computer, use “Move my licence to this PC” in the app or email us; the key for the old computer is then cancelled.
- Licences may not be shared, resold or published. Keys found to be shared may be revoked.
- SwitchRoom is a learning and design-check tool. Final installations must be designed, checked and tested by qualified, licensed persons under local regulations.
- Prices are in Malaysian Ringgit (RM) and include [SST if applicable].
Privacy
- We collect your name, email address and licence details to issue and support your licence.
- Payments are processed by [payment gateway]. We do not see or store your card or banking details.
- We do not sell your data. We use your email only for your licence, receipts, support and, if you agree, product news.
- SwitchRoom works offline and does not send your circuits or designs to us.
- To ask for a copy or deletion of your data, email admin@zentratech.com.my.
Refunds
- [Your policy, for example: refund within 7 days of purchase if the key cannot be activated and we cannot fix the problem.]
- To request a refund, email admin@zentratech.com.my with your licence number and payment reference.
- Approved refunds are returned to the original payment method within [N] working days. The refunded licence key is revoked.